Terms of service

The Airi-Airia Diary 

Airi-Airia is a brand name and digital platform operated under the official company SHOPSMATER Co., Ltd. We offer a curated collection of personal diaries, professional stories, and downloadable templates designed to provide unique insights into branding, design, and digital strategy.

Acceptance of Terms

These Terms and Conditions (‘Terms’) govern your use of the website airi-airia.com (‘Website’) and any related services. The Website is operated by SHOPSMATER Co., Ltd., a company registered in Japan, under registration number 60105-01-049892. Our registered office is located at 222-0003 Kanagawa-ken Yokohama-shi 1-1-16-3 Osone Kohoku-ku (‘we’, ‘our’, or ‘us’).

All references to ‘Airi-Airia’ in the following terms and conditions should be understood as being subject to the legal rights and responsibilities of SHOPSMATER Co., Ltd.

1. Agreement

By accessing or using the Website, you agree to comply with and be bound by these Terms. You hereby confirm:

  • Your acceptance and consent to the practices described in this policy.

  • Your commitment to use the Services in a manner consistent with these Terms and in compliance with all applicable laws and regulations.

  • That you are at least 18 years of age and possess the legal authority to enter into a binding contract under the laws of Japan or your relevant jurisdiction.

  • Your awareness that specific services (such as premium memberships or
    individual "Records") may come with supplementary terms which will be incorporated into these Terms upon your use of said services.

2. Use of Our Site

As part of the Agreement, we aim to update our Site regularly and reserve the right to change the content (including diaries and stories) at any time. Should the need arise, we may suspend access to our Site or close it indefinitely. We shall not be liable if, for any reason, our Site is unavailable at any time or for any period. If you do not agree to these Terms, please do not use the Website.

3. Privacy Policy

We are committed to safeguarding your personal information in compliance with our Privacy Policy. By using our Website, you give your consent to this data processing and affirm that all information you provide is accurate. Data collected during purchases is crucial for identifying you and completing your orders successfully.

4. Your Responsibilities and Account Security

4.1 Legal Compliance and Prohibited Conduct 
When you access or make use of this Website, you are specifically required to:

  • Conduct yourself in a responsible manner and in good faith, ensuring your actions do not harm the integrity of the stories or the community.

  • Strictly adhere to all applicable laws, including intellectual property and data protection laws.

  • Abstain from any actions that compromise the security of the Site, including tampering with code, overloading infrastructure, or using "web scraping" tools and automated data extraction methods.

4.2 Consequences of Prohibited Activities
Engaging in prohibited activities, such as distributing malicious software or attempting unauthorised access to our servers, will result in the immediate termination of your access and reporting to relevant legal authorities. Failure to adhere to these Terms will render you liable for any consequential damages to SHOPSMATER Co., Ltd., its affiliates, or partners.

4.3 Account Maintenance

You are responsible for maintaining the confidentiality of your account credentials. You must implement all reasonable security measures to prevent unauthorised access to your account, such as ensuring login details are not stored on public computers.

5. Ownership and Rights to Intellectual Assets

5.1 Unique Content and Copyright

The digital landscape, original articles (Diaries/Stories), design elements, and templates are exclusively owned by SHOPSMATER Co., Ltd. These elements are safeguarded by Japanese law and international copyright treaties.

5.2 Digital Watermarking
Crucially, all downloadable content (Records/Templates) is digitally watermarked and tied to the buyer’s account. This is used to track and prevent the unauthorised distribution of our intellectual property.

5.3 Limitations on Your Usage
Each purchase grants a single-user licence for personal or internal business use only. Your engagement should not involve:

  • Repurposing any Airi-Airia Content without our explicit written approval.

  • Adapting, redistributing, or using any of our Content for commercial resale.

  • Attempting to claim ownership of any proprietary information found on our Website.

6. Transaction Guidelines and Sales Terms

6.1 Initiating a Purchase 
When you initiate a purchase or subscription, you are obliged to furnish accurate payment and contact details. Failure to do so may result in the immediate cancellation of your order. We reserve the right to refuse or cancel orders at our sole discretion.

6.2 Order Confirmation and Digital Delivery
Upon successful placement of your order, you shall receive an acknowledgement email. Access to the digital Diary, Stories, or Templates is granted only once payment is verified.

6.3 No Refunds (Digital Goods)
In accordance with the nature of digital content, all sales are final. By purchasing a subscription or a digital record, you expressly agree that you waive any "right of withdrawal" or "cooling-off period" once the content has been accessed or the download link has been generated. We do not offer refunds, returns, or cancellations for any reason.

6.4 Payment Procedures
Full payment must be received before access is granted. Legal ownership of all content remains with SHOPSMATER Co., Ltd.; you are granted only a limited, personal, non-transferable licence to view and use the content for your own internal purposes.

7. Legal Clarifications and Constraints on Accountability

7.1 Content "As-Is" and Disclaimer of Results 
All stories, diaries, and templates are provided on an "as-is" and "as-available" basis. While we strive for honesty, we make no representations or warranties of any kind regarding the accuracy, validity, or completeness of the information shared. SHOPSMATER Co., Ltd. is not a professional consultancy; the content is for informational and entertainment purposes only. Any reliance you place on such information is strictly at your own risk.

7.2 Total Exclusion of Liability
To the maximum extent permitted by applicable law, SHOPSMATER Co., Ltd. and its directors, employees, and partners shall not be liable for any damages of any kind, including but not limited to direct, indirect, incidental, punitive, or consequential damages (such as loss of profits, revenue, or data), arising from your use of the Website, the diaries, or the templates. This exclusion applies regardless of the legal theory used to claim such liability.

7.3 No Professional Relationship
Your use of this Website does not create a professional-client, advisory, or fiduciary relationship between you and SHOPSMATER Co., Ltd. We are sharing personal experiences, not providing legal, financial, or professional business advice. You are encouraged to consult with your own professional advisors before making any business decisions.

7.4 Security and Third-Party Risks
We take reasonable precautions but cannot guarantee that the Website is free of viruses or other harmful components. We are not liable for:

  • Any damage to your computer system or loss of data resulting from downloads.

  • Service interruptions or transmission failures caused by third-party platforms (e.g., Stripe, Shopify).

  • Unauthorised access to our secure servers by third parties (cyber attacks).

8. External Interactions and Third-Party Content

Our platform may contain links to third-party websites, platforms, or services for your convenience. We do not endorse, monitor, or take responsibility for the content, privacy policies, or products available on these external sites. Following these links or linking your account to third-party services (such as payment providers) is done at your own risk. We are not liable for any loss or damage caused by your use of third-party platforms.

9. Indemnity and Legal Defense

Should your actions, including but not limited to the unauthorised distribution of watermarked files, "web scraping," or breach of these Terms, lead to third-party claims or legal actions against us, you are obliged to indemnify and hold SHOPSMATER Co., Ltd., its associates, and its workforce harmless. This includes covering all resultant losses, damages, and reasonable legal fees. We reserve the unilateral right to lead the legal defence against such claims, and you are expected to lend your full cooperation.

10. Retention of Rights and Amendments

Our decision not to immediately enforce any aspect of these Terms should not be interpreted as a relinquishment of our rights. We reserve the unqualified right to amend, modify, or alter these Terms at any time without prior notice. Your continued interaction with the Website following any revisions signifies your full acceptance of such changes.

11. Applicable Legislation and Jurisdiction

These Terms and Conditions are to be interpreted, governed, and construed in accordance with the laws of Japan. Any disputes or legal proceedings arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Japan. By engaging with our stories and templates, you agree to be bound by the legal framework of Japan.